How to Order

Once you have made your selection from our range of men's underwear and swimwear there are four different ways you can place your order with us:-

• Ordering on the Internet
• Ordering by telephone
• Ordering by post
• Ordering by fax

Ordering on the Internet

How do I shop on the Kiniki website?

We have tried to make shopping as easy and painless as possible. Firstly use the links to the appropriate categories at the left side of each page to view all of our products. Click on the product that you like and a larger image and full description of the product will be shown. From here you can choose the size, colour and quantity required. 

At the checkout

If you have shopped with us before on this new website which went live on 2/4/09 you can simply enter your email address and password that you used before and this will take you to our secure ordering pages. Otherwise if you would like to register please Click Here. You can also order without registering.

Enter or amend your name and address details, your password and click save and continue.

From here follow the remaining steps as guided on the screen, entering your delivery options and credit card details.

On the final screen you will be shown your complete order and details with the Submit Order button. Click on this button to confirm your order with us, an email confirmation will be sent to you by our back office system to confirm that we have received your order.

Ordering by Telephone

Phone your order through on 01782 611599. You will find it easier if you fill in the order form found in our catalogue first then just read the details to us over the phone. You can pay by American Express, Visa, Mastercard, Maestro/Switch or Solo Monday to Friday 9am to 5pm, Answerphone outside office hours. Remember to quote your name, address and postcode, credit card number, expiry date and issue number if using Switch or Solo. Your customer number is printed on the delivery envelope if you have received a catalogue, please quote this number where possible.

Ordering by post

If you have received a catalogue then complete the enclosed order form sections and post your completed order form to us using the Freepost envelope provided.

Alternatively you may print your order from the shopping basket on our website before completing the secure ordering pages and post this to us at:- Kiniki Order Department, Spencroft Road, Newcastle, Staffordshire, ST5 9QQ.

You can pay by Cheque or Postal Order made payable to Kiniki. You may also pay by credit card, please sign the order form where indicated and enter your card number and expiry date (plus issue number if using Switch or Solo). We will send you another order form with your order.

Ordering by fax

Credit card holders only please. Fax your order using our order form (if possible) to 01782 712505.

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