Delivery

 

BREXIT UPDATE

As of the 1st January 2021 the UK is no longer part of the EU and new import duties and taxes may apply. Orders to EU countries may be subject to import duties and local taxes.

We are currently working with our courier partners to establish the best way to manage this new process. In the meantime if you have any questions please email us at admin@kiniki.com

Republic of Ireland

Due to changes that Irish Customs are making to the delivery process there may be delays and disruption caused to some shipments. Sadly we have no control over these and Royal Mail are working closely with AnPost to try and find a faster solution. We suggest that customers requiring shipments to ROI select DHL shipping.

 

SHIPPING

UK Delivery

Orders £49.99 or less

UK Royal Mail Tracked 48                                               £4.00                                

2-3 Working Days (after the order has been despatched). Includes email and SMS tracking notifications.

UK Royal Mail Tracked 24                                               £4.50                        

1-2 working days (after the order has been despatched). Includes email and SMS tracking notifications.

Orders over £50.00

UK Royal Mail Tracked 24                                                 FREE   

1-2 working days (after the order has been despatched). Includes email and SMS tracking notifications.

     

    DHL Delivery

    We offer DHL EXPRESS delivery for customers who require their order urgently. If your country is eligible for DHL shipping the option will appear when you choose your shipping method along with the price and expected shipment times.

    DHL shipping rate vary from country to country and will be displayed and calculated based on your shipping address.

    Please note the shipment times are once the order has been processed not from the date the order was placed.

     

    Europe

    Delivery Charges for EU countries:

    The standard shipping charge for orders under £50.00 is £5.50. This service is not tracked and signed. 

    The shipping charge for orders under £50.00 that ARE tracked and signed is £6.50

    The shipping charge for orders over £50.00 is £5.50 and all these orders will be sent tracked and signed

    While most orders will arrive within 5 days, please allow 5-7 working days for your order to arrive.

    Worldwide & Non-EU Countries

    The shipping charge for orders under £50.00 is £6.50

    The shipping charge for orders over £50.00 is £5.50

    While most orders will arrive within 10 days, please allow 10 -12 working days for delivery. (Please see top of page for latest info)

    Urgent Orders

    If you require a faster delivery service outside of the UK please choose DHL at the checkout.

    For up-to-date shipping times please feel free to contact us at admin@kiniki.com or call our friendly team on 01782 611 599

     

    Please note - orders are only despatched Mon-Fri (last despatch 2.30pm Fridays) therefore any orders placed Sat/Sun with special delivery will arrive no earlier than the next Tuesday.