Delivery

COVID-19 Update

Please note that some countries are experiencing delays in their postal services.

USA - The USA has introduced special quarantine measures against Coronavirus. As a result, USPS may not be able to deliver mail to specifications, signatures on delivery may be suspended in order to prevent spread of the infection. Delays to mail services can be expected. We have been notified that these delays may be up to 10-15 working days beyond the expected shipping times. 

These measures are not within our control. By purchasing you are agreeing to these shipments terms and are willing to wait up to 28 working days to receive your order.

SPAIN - Shipments to Spain are currently being heavily effected by Covid-19 and orders are taking up to 21 to arrive. Royal Mail informed us that shipments are leaving the UK quickly but once arriving in Spain the local service is taking considerably longer than usual.

 

Whilst we will ensure that all orders are dispatched from our UK warehouse within 48 hours of your order being placed (Mon-Fri) we cannot hasten delivery once it has left the country. Delays are not expected on any orders to addresses within the UK.

We apologise for any inconvenience. We are advising customers that delays of up to double the normal shipping times in have been experienced in certain country but this has by no means occurred with every customer in that country.

For further info or questions on how COVID-19 may be impacting your delivery times please email admin@kiniki.com

 

SHIPPING

UK Delivery

Orders £49.99 or less

UK Royal Mail Tracked 48                                               £3.50                                

2-3 Working Days (after the order has been despatched). Includes email and SMS tracking notifications.

UK Royal Mail Tracked 24                                               £4.00                        

1-2 working days (after the order has been despatched). Includes email and SMS tracking notifications.

Orders over £50.00

UK Royal Mail Tracked 24                                                          FREE                       1-2 working days (after the order has been despatched). Includes email and SMS tracking notifications.

Special Delivery

This service is for delivery Monday to Friday excluding national holidays. Please place order before 12.00pm (UK TIME). Orders placed on a Friday may not be delivered until the following Monday. A signature is required upon delivery, if you are not at home a card will be left with a telephone number to arrange a better delivery time for you.

OUR UK Guaranteed Next Day Delivery Before 9am has been changed to Guaranteed Next Day Delivery Before 12pm DUE TO CORONAVIRUS.

UK Guaranteed Next Day Delivery Before 12pm (Mon-Fri)
.         £15.00

OUR 1pm SHIPPING METHODS ARE CURRENTLY SUSPENDED DUE TO CORONAVIRUS

  • UK Guaranteed Next Day Delivery Before 1pm (Mon-Fri)           £9.45 or FREE on UK orders £100.00 or over.
  • Saturday UK Delivery Guaranteed by 1pm                                 £13.00 or FREE on UK orders £150.00 or over

 

DHL Delivery

We offer DHL EXPRESS delivery for customers who require their order urgently. If your country is eligible for DHL shipping the option will appear when you choose your shipping method along with the price and expected shipment times.

DHL shipping rate vary from country to country and will be displayed and calculated based on your shipping address.

Please note the shipment times are once the order has been processed not from the date the order was placed.

 

Europe

Delivery Charges for EU countries:

The standard shipping charge for orders under £50.00 is £5.50. This service is not tracked and signed. 

The shipping charge for orders under £50.00 that ARE tracked and signed is £6.50

The shipping charge for orders over £50.00 is £4.50 and all these orders will be sent tracked and signed

While most orders will arrive within 5 days, please allow 5-7 working days for your order to arrive.

Worldwide & Non-EU Countries

The shipping charge for orders under £50.00 is £6.50

The shipping charge for orders over £50.00 is £4.50

While most orders will arrive within 10 days, please allow 10 -12 working days for delivery. (Please see top of page for latest info)

Urgent Orders

If you require a faster delivery service outside of the UK please choose DHL at the checkout.

For up-to-date shipping times please feel free to contact us at admin@kiniki.com or call our friendly team on 01782 611 599

 

Please note - orders are only despatched Mon-Fri (last despatch 2.30pm Fridays) therefore any orders placed Sat/Sun with special delivery will arrive no earlier than the next Tuesday.