Please note that some countries are experiencing delays in their postal services.
Deliveries to USA are still talking longer than usual. Royal Mail has advised us they can take up to 28 working days to arrive.
For further info or questions on how COVID-19 may be impacting your delivery times please email firstname.lastname@example.org
As of the 1st January 2021 the UK is no longer part of the EU and new import duties and taxes may apply. Orders to EU countries may be subject to import duties and local taxes.
We are currently working with our courier partners to establish the best way to manage this new process. In the meantime if you have any questions please email us at email@example.com
Republic of Ireland
Due to changes that Irish Customs are making to the delivery process there may be delays and disruption caused to some shipments. Sadly we have no control over these and Royal Mail are working closely with AnPost to try and find a faster solution. We suggest that customers requiring shipments to ROI select DHL shipping.
UK Royal Mail Tracked 48 £3.50
2-3 Working Days (after the order has been despatched). Includes email and SMS tracking notifications.
UK Royal Mail Tracked 24 £4.00
1-2 working days (after the order has been despatched). Includes email and SMS tracking notifications.
UK Royal Mail Tracked 24 FREE 1-2 working days (after the order has been despatched). Includes email and SMS tracking notifications.
This service is for delivery Monday to Friday excluding national holidays. Please place order before 12.00pm (UK TIME). Orders placed on a Friday may not be delivered until the following Monday. A signature is required upon delivery, if you are not at home a card will be left with a telephone number to arrange a better delivery time for you.
OUR UK Guaranteed Next Day Delivery Before 9am has been changed to Guaranteed Next Day Delivery Before 11am DUE TO CORONAVIRUS.
UK Guaranteed Next Day Delivery Before 11am (Mon-Fri). £15.00
We also have other 'Guaranteed Service'
We offer DHL EXPRESS delivery for customers who require their order urgently. If your country is eligible for DHL shipping the option will appear when you choose your shipping method along with the price and expected shipment times.
DHL shipping rate vary from country to country and will be displayed and calculated based on your shipping address.
Please note the shipment times are once the order has been processed not from the date the order was placed.
Delivery Charges for EU countries:
The standard shipping charge for orders under £50.00 is £5.50. This service is not tracked and signed.
The shipping charge for orders under £50.00 that ARE tracked and signed is £6.50
The shipping charge for orders over £50.00 is £5.50 and all these orders will be sent tracked and signed
While most orders will arrive within 5 days, please allow 5-7 working days for your order to arrive.
The shipping charge for orders under £50.00 is £6.50
The shipping charge for orders over £50.00 is £5.50
While most orders will arrive within 10 days, please allow 10 -12 working days for delivery. (Please see top of page for latest info)
If you require a faster delivery service outside of the UK please choose DHL at the checkout.
For up-to-date shipping times please feel free to contact us at firstname.lastname@example.org or call our friendly team on 01782 611 599
Please note - orders are only despatched Mon-Fri (last despatch 2.30pm Fridays) therefore any orders placed Sat/Sun with special delivery will arrive no earlier than the next Tuesday.